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CATBOQ
Customer Support

The right help, whenever you need it

Whether you are resolving a project issue, learning a CATBOQ workflow, or asking about your subscription, choose the support option that works best for you.

Raise a support ticket with CATBOQ
Account and product help

Raise a support ticket

Create a ticket when you need help with a CATBOQ workspace, project, calculation, export, or subscription. A structured request gives our support team the context needed to understand the issue and guide you toward the right solution.

  • Add project details, screenshots, and a clear description of the issue.
  • Keep technical questions and follow-up messages together in one place.
  • Track your request from submission through resolution.
Open Support Portal
Check the FAQ with CATBOQ
Quick self-service answers

Check the FAQ

Find straightforward answers to frequently asked questions before opening a ticket. The FAQ covers common CATBOQ workflows and helps new and existing users resolve routine questions quickly.

  • Understand core features, accounts, subscriptions, and platform access.
  • Review guidance for common estimation and BOQ workflow questions.
  • Get an immediate answer without waiting for a support response.
Explore Frequently Asked Questions
Email our support team with CATBOQ
Direct assistance

Email our support team

Prefer email or cannot sign in? Send our team a detailed message about your account, billing question, or product experience. Include relevant project information so we can review your request efficiently.

  • Contact support even when you cannot access your CATBOQ account.
  • Share supporting documents or screenshots with your message.
  • Use one email thread to keep the full conversation easy to follow.
support@catboq.com

Need to speak with us directly?

Our contact details are available for product, account, and business enquiries.

+91 97519 88883 / +91 97519 88882 No.3a, 2nd Floor, Nallaya Complex, Shivaji Nagar, Thanjavur - 613001